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Posts Tagged ‘listening’

Photo by Leonard J Matthews

By Maria Liu Wong

Empathy is the ability to be aware of the feelings and needs of others. It is seeing and understanding from the point of view of another. It involves not only understanding others, but being able to develop others, to serve them, to leverage diversity, and to be politically aware, as Daniel Goleman suggests in the context of emotional intelligence. Distinct from sympathy — which it is often confused with and involves instead feeling compassion for another — empathy is more personal, and requires stepping into the shoes of another. (more…)

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Photo by Mia Severson

By Wendy Choy-Chan

I still remember it was a great relief for me when I first read about empathy. I am not a person of many words, so I always felt inadequate when I couldn’t offer any brilliant solutions to the ones pouring out their problems and heartaches in front of me. Once I realized that what they really needed was someone to be present with them and to listen to them, I stopped trying to come up with clever words or ideas to solve their problems. (more…)

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